routes: Sunny Balwaria, president of Cold Shot bus services, is pictured on one of his buses in Edmonton on Tuesday, April 23, 2019, according to The Toronto Star. Jason Franson / THE CANADIAN PRESS Bus operators report strong competition on profitable routes with good ridership, while remote routes with lower numbers usually aren't served at all or get less frequent or less reliable service, often on smaller vehicles or ones that don't accommodate disabled passengers. And they concede that the level of service they are providing doesn't come close to matching what Greyhound had offered before it decided to abandon what it says was a money-losing business. If you're travelling the major markets, you definitely have options and there are good carriers that are reputable, said John Stepovy, director of business development for Calgary-based Pacific Western Transportation, which operates Red Arrow and Ebus services in Alberta and B.C. Once you start going into smaller markets or travelling interprovincially, the marketplace is a lot more scattered and the travelling public is forced to create their own journeys. Article Continued Below About a year ago, Pacific Western was hired by the province of British Columbia to operate its BC Bus North service after Greyhound cancelled routes to communities including Prince Rupert and Dawson Creek. Previously, you just needed one ticket through Greyhound.
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