citizens: CNN requested a comment on the outage from the spokeswoman for the Ethiopian Prime Minister but has yet to receive a response, according to CNN. The blackout sparked anger and frustration among citizens as access to social media platforms were blocked. Acknowledging the interruption for the first time, Cherer Aklilu Shaffo, the Executive Director of Ethiopia's lone telecoms provider, told CNN the company would credit customers for services that were affected during the shutdown. In the capital of Addis Ababa, business owners and journalists told CNN Monday they were using VPN to connect to the internet and access messaging platforms. Every time there is a suspension of internet, we continue to use the business center at luxury hotels, Tadele told CNN. It's expensive and is an added cost to us, and sadly, we can not simply pass that on to our customers. Read More Tour operator Serak Tadele complained that he has been struggling to get online to book travel plans for his clients since the internet restrictions began last week.
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