premium app: The Kiwi flag carrier knocked Singapore Airlines, last year's winner, off the top spot due to inflight innovations, environmental leadership and staff motivation, according to The Independent. Download the new Indpendent Premium app Sharing the full story, not just the headlines Download now It's the sixth time Air New Zealand has won the title. The Airline Ratings Airline Excellence Awards judge airlines based on major safety and government audits alongside 12 key criteria, including fleet age, passenger reviews, profitability, investment rating, product offerings, and staff relations. Although it lost the crown, Singapore Airlines came in second after introducing its new A350 and 787-10 over the last two years, along with revamped A380s. World's best airlines 2020Show all 10 Created with Sketch. Created with Sketch.
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