te reo: The British high commissioner, Laura Clarke, said foreign diplomats now lack credibility in New Zealand if they fail to learn te reo on their posting, as the country increasingly moves towards bilingualism, according to The Guardian. Reflecting this sea change Air New Zealand gently tussled with a disgruntled customer this week, after they expressed exasperation that the company was responding to their Facebook queries by using M ori words. M ori is one of New Zealand's three official languages and currently experiencing a revival in popularity and usage, with long waiting lists for te reo classes around the country. The exchange began when the customer asked Air New Zealand when the refurbishment of the airline's lounge in Wellington would be complete. Photograph Facebook Kia ora the airline responded, using the M ori phrase for hello, before saying the lounge was a work in progress and more information would be available soon. Facebook Twitter Pinterest Screen shot of text exchanges, some in te reo M ori, between Air New Zealand and one of the airline's customer.
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